BigTime Software is looking to hire a Customer Success Associate to join our team in Chicago. You will be responsible for the retention, expansion, and satisfaction of your book of business. Our ideal candidate has experience in a customer facing role for a SaaS organization – and is comfortable working in a fast-paced environment. If you love being a strategic partner to your clients - and have the appetite to work in an entrepreneurial environment that will challenge you to do your best, please consider applying. Self-starters who enjoy building processes and partnering with several parts of the business to achieve client success will do well in this role.
Who We Are:
We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.
BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Boston, Phoenix and most recently, expanding internationally. We've proudly been named on Crain’s Best Places to Work 2 years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.
What You’ll be Accountable For:
Who You Are:
What We Offer:
Applicants must be authorized to work in the U.S.
BigTime Software, Inc. is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire