Customer Success Associate (GGN-BL)

Process: Domestic Process

Location: Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016

Shift: 24/7, Rotational Shift / 6 Days Working // 1 Weekly Off

Roles and Responsibilities:

• Handling customer queries efficiently and effectively.
• Providing excellent customer service through voice and chat support.
• Ensuring customer satisfaction by resolving issues and providing timely solutions.

1. HR Round
2. Ops Round
3. Joining Formalities
4. Joining

Requirements

Qualification: Graduate/Undergraduate (Both can be considered)

Experience: Minimum 2 years of experience in customer support

Skillset: Excellent communication skills in English and Hindi (both verbal and written)

Benefits

Salary:

• Chat Process: ₹23,000 CTC
• Voice Process: ₹24,000 CTC

Cab Facility: Not provided