We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
YOUR FUTURE ROLE
As the Solution Customer Success Manager (S-CSM) for our Growth Unit Sustainability Latin America you proactively and consistently engage with our customers helping them achieve lifetime business value and success in our business solution area. Working together with key and executive stakeholders, the S-CSM uses business and solution expertise to accelerate value attainment and orchestrates the critical customer and SAP activities for ensuring effective delivery of customer outcomes. You assist customers in identifying opportunities to maximize, accelerate and grow their adoption and business value. As the S-CSM you use your domain expertise and the Outcome Success Plan to orchestrate SAP resources, targeted services and partners to identify opportunities, address gaps and expand SAP’s footprint helping minimize churn risk and to maximize customer satisfaction and growth. The S-CSM is accountable to Sustainability solution success and responsible to the enterprise for customer outcomes.
Drive Value Realization:
Work in close collaboration with Customer Success and Customer Adoption
Adopt & Derive
Innovate & Grow
YOUR PROFILE
ABOUT THE TEAM
Sustainability is at the core of SAP’s strategy: Our solutions help create a sustainable world together with our customers towards zero emissions, zero waste and zero inequality. The SAP Cloud for Sustainable Enterprises brings together a comprehensive solution portfolio that enables businesses to holistically manage Sustainability not only inside their organization, but across the entire value chain and in Business Networks. SAP is recognized as an industry leader in Sustainability, committed to achieve net-zero along its value chain in line with a 1.5°C future in 2030. SAP’s Sustainability Growth Unit is driving our vision to execution from product development to customer adoption, with a focus on innovation, growth, and positive impact.
*Please upload your resume in English
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 400954 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.